General Information
Orders
Confirmation of an order must be received
in writing prior to production. You may either; fax your Company
Purchase Order, fax a signed Creative Concepts Golf, Inc.
Work Order or you may E-mail a confirmation.
Artwork
Professionally prepared, camera-ready
artwork is required on all new client orders. If graphic artist
services need to be provided, each order will be individually
quoted.
Set Up Charges
All dies, screens, molds, embroidery
tapes and set up charges are listed together with each products
pricing.
Overruns/Underruns
We will make every effort to meet your
specified quantity. Quality control standards for custom merchandise
allow for 7% over or under the quantity ordered. In this case,
we bill for quantity shipped.
Cancellation
We cannot accept cancellation for imprinted
merchandise. Returns will not be accepted without prior written
authorization. All return claims must be made within 10 days
of receipt of merchandise.
Delivery
Normal delivery time is 4-6 weeks after
approval of artwork. For some merchandise we offer rush delivery.
Rush orders will be subject to an additional rush charge.
Terms
For established accounts terms are Net
30. For new accounts we require a 50% deposit. |
